1win Registration, Login and Verification Process

You must meet basic rules to create an account. This protects you and keeps the platform compliant. 1win serves real-money players who meet New Zealand gambling laws. Using accurate details helps prevent payout delays.

Key rules:

1. Age — You must be 18+ to register and gamble for real money.
2. True details — Provide your legal name, date of birth, and current address. No aliases.
3. One account — Only one account per person, device, and household.
4. Verification — Be ready to submit identity and address documents for 1win verification.
5. Payment match — Deposit and withdraw using methods in your own name.

You can get a welcome package of 500% up to NZ$1,025 after your first deposits. The structure applies to casino and sports. Choose where to use it in your account before you deposit.

Bonus breakdown:

1. 1st deposit — 200% up to NZ$205. Minimum deposit: NZ$10. Wagering: Casino 35x bonus; Sports 5x bonus on eligible bets.
2. 2nd deposit — 150% up to NZ$255. Minimum deposit: NZ$10. Same wagering applies.
3. 3rd deposit — 100% up to NZ$255. Minimum deposit: NZ$10. Same wagering applies.
4. 4th deposit — 50% up to NZ$310. Minimum deposit: NZ$10. Same wagering applies.

Check bonus terms in your account for eligible games, qualifying odds, time limits, and other conditions.

Most users register in minutes. If something blocks progress, try these fixes or contact support.

• Email not received — Solution: Check spam, then request a new code. Try another email if needed.
• SMS code fails — Solution: Confirm number format, enable SMS for international messages, then resend.
• Duplicate account alert — Solution: Contact support to recover the original account; do not create a second one.
• Name or address mismatch — Solution: Update details to match your documents, then re-submit for verification.
• App installation problem — Solution: Update OS, allow installs from trusted sources, or use the website version.

Forgot your password? You can reset it using email or phone.

1. Go to login — Tap Forgot Password on the sign in screen.
2. Choose method — Select email or SMS recovery.
3. Verify — Enter the code or open the reset link you receive.
4. Create new password — Set a strong new password and confirm.
5. No access to email/phone — Contact support. You may be asked for ID to secure the account.

You control your account at all times. Some users request deletion for budgeting, time off, or privacy reasons.

1. Contact support — Open live chat or email and ask to close your account.
2. Settle balance — Withdraw remaining funds or request a transfer according to policy.
3. Confirm — Verify identity and confirm the request.
4. Safer gambling tools — Ask for cooling-off or self-exclusion if you prefer a pause.